WE'RE HERE TO HELP

How can Yoo help?

Tell us what happened and we'll help you get back to learning.

Email support@dayyoo.com
Yoo the red panda ready to help
01

App won't open

Close Dayyoo completely, reopen it, and make sure you installed the newest build. If the issue continues, include your iPhone model and iOS version in your email.

02

No sound

Turn up media volume, disable Silent Mode, and try the word again. Tell us which language and word were silent if audio still does not play.

03

Widgets or reminders

Confirm Dayyoo has notification permission and that the widget is added from the iPhone widget gallery. Include a screenshot if its content is missing or outdated.

04

Subscription help

When paid plans launch, purchases, renewals, and cancellations will be managed through your Apple ID under Settings → Subscriptions.

Help us solve it faster.

Please include what you tapped, what you expected, what appeared instead, your language mode, app version, iPhone model, and a screenshot or screen recording if possible. Never email your password or full payment details.

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